Frequently Asked Questions
If you don’t see the answer to your question below, please contact your local studio.
Drills, hammers, mallets, nails, sand paper, paint and oil based stains are used during a workshop, so precautions need to be taken. If you have a condition that will increase your likeliness of experiencing injuries or breathing issues, please ask us ahead of time if this is right for you. We also recommend you wear clothing that is not special to you. Please do not wear your designer jeans, Ugg boots or anything of value since we are dealing with products that can damage or stain the material. Stain, paint, saw dust and wax are always being passed around in a workshop environment, so choose wisely in your clothing selection!!
Due to the custom nature of our Studio workshops, registration fees are non-refundable. Registration cancellations made at least 72 hours in advance of a workshop will be granted a credit for a future workshop. Please click here to review our policies for more details.
All of our workshops require pre-registration so that we can have adequate time to prep and customize your material. Project selection and customization information for your project is required at the time of booking. Please be sure to double-check your spelling and information to ensure your project stencil and materials will be ready for you at the start of the workshop.
No, our workshops are priced based on the time of instruction. Each participant receiving the instruction must be registered with a project of their own and follow the steps of the workshop. Our studios are also laid out for hands-on participation. There are no seats set aside for observation, and extra materials may not be available. During the checkout process, all participants are required to read and acknowledge our policies. Unregistered guests cannot be accommodated and will be asked to leave or, if a seat and materials are available, register and pay for the workshop prior to the beginning of instruction.
If you are coming with a group of friends, please list the first and last name for whom you would like to be seated next to when personalizing your project in the ‘I would like to sit by…’ question. We certainly do our best when arranging where each guest will be seated! However, there are MANY variables that go into our seating arrangements making it difficult to guarantee specific placement. Sadly, on occasion, honoring a specific request isn’t always possible.
Each of our Studios are regulated by different liquor rules and regulations, so some Studios sell alcoholic beverages, some are BYOB establishments, and others offer educational wine segments. Please contact your local Studio to determine what options are available to you.
We offer over 400+ projects that are included as options to choose from for your Pick Your Project workshop at no additional cost. However, due to national labor and material price increases, projects with this icon include a minimal surcharge. This allows us to continue to offer these premium projects in a Pick Your Project workshop.
Each of our Studios are regulated by different health inspection rules and regulations, so some Studios allow snacks and food to be brought in and some offer food for sale. Please contact your local Studio to determine what options are available to you.
No way! Our workshops provide guided instruction in a relaxed environment. Just bring your creativity and a willingness to learn and you will build a wooden décor piece from scratch that is worthy of your walls!
We allow 3 hours for fun and creativity, however sometimes our workshops are finished prior to that time and sometimes when our guests are chatty we take a wee bit longer!
No! When you arrive we will show you examples of different stains and color palettes to help you decide what paints and stains will look the best in your home. We have a wide variety of stain choices, paint colors and painting techniques to satisfy everyone’s eye for design!
Yes. Due to the tools used, the stain, and our liquor license, infants and children under the age of 16 are not permitted in any of our Studios while a workshop is being held. If a participant brings an infant or child, they will be asked to rebook for a different workshop when they can attend ‘child’ free and enjoy the experience fully.
For children under the age of 16, we do offer the ability to book private children or teens parties! Contact your local studio for more information
Yes! Board and Brush Creative Studio sells gift cards through our on-line shop. Each gift card is valid for one three-hour Pick Your Project Workshop at any Studio nationwide. The gift card value covers the cost of a PYP workshop and project surcharges.
Gift cards are shipped within 48 hours to the shipping address of request—each card coming with a gift envelope and a Board & Brush brochure.
If you are registering multiple people, separate transactions are required. Board and Brush LLC is not responsible for lost, stolen, or damaged cards. This card is non-transferable and cannot be redeemed for cash. This gift card cannot be used on specialty workshops or workshops with a higher cost than a three-hour PYP workshop. Once a gift card is used to register for a workshop it no longer carries any value.
For questions or balance inquiries, email email@example.com.
No, the value of the gift card is for one three-hour PYP Workshop, so once it is used to register for a workshop, it no longer retains value.
No, a gift card is valid for one three-hour PYP Workshop and cannot be combined with coupons or other discounts.
No, separate transactions are required.
Contact your local studio if it is how to use a gift card during registration. If you need to find out if the card has a balance, you can email firstname.lastname@example.org.
Yes, gift certificates are sold by each individual Board & Brush Studio and can only be redeemed at the Bb Studio they were purchased from. They come in a variety of denominations. To redeem a gift certificate input the code on the gift certificate into the B/b Discount Code field during checkout.
Corporate gift cards are plastic cards that are sold through the Board & Brush corporate website and shipped directly to the customer. The corporate gift card value covers the cost of a Pick Your Project (PYP) workshop and project surcharges at any Studio nationwide. This gift card cannot be used on specialty workshops or workshops with a higher cost than a three-hour PYP workshop. They can be redeemed by inputting the code on the gift card into the Gift Card field during checkout.
Yes! Our Board & Brush Creative Studio Shop Local online storefront allows you to purchase premade wood projects as well as Bb @HOME KIT designs. Find a studio near you here. Each studio will provide available pickup time options for retail items in their shop.
Most Board and Brush Creative Studios use environmentally friendly low VOC stains. Our designer paints are odor free water based products. We believe in providing industry proven materials that impact the earth as little as possible.
With so many signs to choose from in our gallery, we are confident that you will be able to find a sign that is right for you and your home. We understand that occasionally there are additional needs or desires.
Simple changes or substitutions of words within our standard designs can generally be made with no additional charges.
No! One of the great things about our workshops is your ability to customize your project right down to the stain and paint colors.
We hope you love our creative studio and our custom designs!.
All designs offered by Board & Brush for the enjoyment of our customers are protected by copyright and federal law. Any unauthorized use or copying without permission from Board & Brush is expressly prohibited.